Effective Date: 1-September-2025
Welcome to Bhargavas Music. By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read carefully.
1. General Information
• Bhargavas Music is an online store that sells musical instruments and related accessories.
• By accessing and using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent/guardian.
• These Terms apply to all visitors, customers, and users of our website.
2. Products & Descriptions
• We make every effort to display our products as accurately as possible (including images, descriptions, specifications, and prices).
• Actual product colors, finishes, and features may vary due to differences in device displays or product updates by manufacturers.
• Bhargavas Music reserves the right to change or discontinue products without prior notice.
3. Pricing & Payments
• All product prices are listed in Indian Rupees (INR) and are inclusive of GST as specified.
• Prices may change at any time without prior notice. Orders already placed will not be affected by such changes.
• We accept online payments through list payment methods: credit/debit cards, UPI, net banking, wallets, etc.
• By providing your payment details, you confirm that you have the authority to use that payment method.
4. Orders & Acceptance
• Placing an order on our website does not guarantee acceptance. We reserve the right to cancel or refuse an order in cases such as:
• Out-of-stock products
• Errors in product description or pricing
• Fraudulent or suspicious transactions
• Once an order is confirmed, you will receive an email/text confirmation with order details.
5. Shipping & Delivery
• We deliver across India through trusted courier partners.
• Estimated delivery timelines will be shown at checkout. Delays due to courier, natural causes, or unforeseen circumstances are beyond our control.
• Shipping charges, if any, will be displayed at checkout.
6. Shipping Policy :
Thank you for shopping with us! We aim to provide you with a smooth and reliable delivery experience.
7. Order Processing :
All orders are processed within 1–3 working days. Orders placed on weekends or public holidays will be processed on the next working day.
8. Shipping & Delivery Timeline :
We strive to deliver your products safely and on time.
Estimated Delivery Time: 8–14 working days
Delivery times may vary depending on your location, product availability, and courier partner operations.
9. Shipping Confirmation & Tracking :
Once your order is shipped, you will receive a confirmation message along with tracking details so you can follow your shipment until it reaches you.
10. Delays :
While we work closely with our courier partners, unforeseen delays may occasionally occur due to weather, logistics, or other factors beyond our control. We appreciate your patience and understanding.
11. Incorrect Address :
Please ensure all shipping details are accurate at the time of ordering. We cannot be held responsible for delayed or failed deliveries due to incorrect or incomplete addresses.
12. Need Help? :
If you have any questions about your order or delivery, feel free to contact our support team — we’re always here to help.
13. Returns, Refunds & Exchanges
• Returns are accepted only if:
• The product is defective, damaged on arrival.
• The request is made within 2 days of delivery.
• Products must be returned in original packaging with all accessories, manuals, and proof of purchase.
• Refunds will be processed via the original payment method within 10–15 working days after the returned item is inspected.
• Certain items (e.g., opened reeds, harmonicas, software, or hygiene-related accessories) will not be eligible for return due to health/safety reasons.
14. Warranties
• Most products come with a manufacturer’s warranty (details mentioned on the product page or warranty card if provided).
• Warranty claims must be made directly with the manufacturer unless specified otherwise.
• Damage caused by misuse, accidents, or unauthorized repairs is not covered.
15. User Accounts
• Users can create an account for faster checkout and order tracking.
• You are responsible for maintaining account confidentiality and password security.
• Bhargavas Music is not liable for unauthorized use of your account.
16. Intellectual Property
• All website content—including logos, images, text, product descriptions, and designs—is the property of Bhargavas Music and protected by intellectual property laws.
• You may not copy, reproduce, or use our content without written permission.
17. Limitation of Liability
• Bhargavas Music is not responsible for any indirect, incidental, or consequential damages arising from use of our website or products.
• Our liability is limited only to the value of the product purchased.
18. Privacy Policy
• We value your privacy. Customer details are collected only for processing orders and improving user experience.
• Personal data will not be shared with third parties except as required for order fulfillment.
• Please refer to our Privacy Policy for details.
19. Governing Law & Jurisdiction
• These Terms & Conditions are governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi/New delhi only.
20. Changes to Terms
• Bhargavas Music reserves the right to update or modify these Terms & Conditions at any time, without any prior notice.
• Continued use of our website implies acceptance of the updated terms.
Contact Us
For any questions, concerns, or support, please contact:
Bhargavas Music
Email: info@bhargavasmusic.com
Phone: +91-7290086900
Address: B-98/99, Birbal Road, Lajpat Nagar, New Delhi - 110024